Our Story | Meet Us | Testimonials | Corporate Social Responsibility | Working at MLM
A responsible approach to block management
MLM is committed, as far as is practically and reasonably possible, to working in partnership with our clients, their tenants and suppliers to ensure the developments we manage are sustainable.
We use existing good practice and trial new initiatives to make sure that our block management policies and procedures deliver the most efficient and responsible schemes possible.
We won the Corporate Social Responsibility firm of the year award in the 2018 ARMA ACE awards in recognition of our efforts.
We are proud to have achieved Diamond Status with The Green Achiever Scheme.
Energy efficiency
We work hard to improve energy efficiency and reduce carbon footprint by ensuring that where improvements are necessary, we explore cost-efficient and viable options. These include improved double glazing, use of more efficient plant and appliances, better cavity wall insulation and the installation of energy-efficient lighting.
We encourage tenants and suppliers to consider their impact on the environment by promoting shared car usage and communal garden spaces.
Recycling
Where possible we promote both water and waste recycling by installing water storage systems and encouraging their use by tenants. We also ensure that where space allows, sufficient waste recycling bins are available for use by tenants and that all tenants are informed about the specific recycling policies applied by the local council.
Contractor Selection
We endeavour to use local contractors. This not only helps to reduce carbon emissions by reducing travel times and distances, it also helps the local economy. Our contractors are always encouraged to use products and materials that are non-toxic, and which pose no threat to the environment.
Social Sustainability
We know that sustainability isn’t just about being green. It’s also about making sure the premises we manage are great places to live. Our on-site staff are given training to enable them to deliver first-class customer service and we facilitate meetings between lessees and tenants to ensures everyone can contribute to the improvement of the building and its environment.
Charitable Pursuits
We strongly believe in doing our bit and raising money for a variety of charities each year.
Over the past few years, MLM have raised money through a variety of fun activities for the following charities:
- Halloween activities supporting Breast Cancer Awareness
- Wear a Christmas Jumper Day supporting Macmillan Cancer Support and Save the Children charities
- Football Shirt Friday in aid of The Bobby Moore Fund and Cancer Research
- Cupcake Day in aid of Alzheimer’s Research
- Macmillan Coffee Morning supporting Macmillan Care
- Charity Cricket Day
The Hollie Gazzard Trust was created following the murder of 20-year-old Hollie Gazzard in 2014 by an ex-partner. Set up by parents Nick and Mandy, along with sister Chloe, the charity helps reduce domestic violence through creating and delivering programmes on domestic abuse and promoting healthy relationships to schools and colleges.
Diversity
As an SME, we embrace our diverse culture. We have cultivated an inclusive environment and believe in giving people opportunities and a voice. Our workforce statistics are as follows:
Ethnicity:
White British – 57.1%
White Other – 25.7%
Indian – 14.3%
Black African – 2.9%
Gender:
Female – 74.3%
Male – 25.7%
Age Range:
21-30 – 17.1%
31-40 – 37.1%
41-50 – 31.4%
51-60 – 11.4%
61-70 – 11.4%
(Updated March 2025)