Meet Our Team

Meet Us

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Shelley Jacobs

Operations Director


Shelley was the original employee of MLM and joined in 2003. She has been an integral part of the growth and development of MLM and currently overseas the operational and strategic aspects of running MLM. Shelley is a Business Psychologist and a qualified psychometric tester using personality inventory NEO PI3. Shelley delivers Resilience and Leadership training courses on behalf of ARMA. Shelley is a public speaker and has been asked to deliver key notes speeches and webinars on a variety of topics including Wellbeing in the Property Management Industry.

Outside of work

Shelley is an artist and regularly participates in a variety of artistic endeavours.

Random Fact

Shelley is completing a lifelong project where she photographs street signs called Shelley in the UK. The project began in 2005 as part of Shelley’s MA in Fine Art and it received a variety of media attention at that time.
Direct Dial Phone Number
020 8492 9850

There is nothing either good or bad, but thinking makes it so. (Shakespeare)