Case Studies - Utilities



Communal Heating System

MLM were tasked with reviewing the functionality of the communal heating system in order to facilitate billing of heating and hot water based upon actual consumption.

  • MLM Property Management organised for the recommissioning of the HIUs and reviewing the efficiencies of the considerable plant generating heating and hot water.
  • Fixed HIU meters in a significant number of properties to ensure residents bought into the system working on consumption not floor areas of apartments.
    Reviewed utility suppliers for gas.
  • Moved to consumption led billing with a 3rd party supplier.
  • Extended the life span of the plant equipment by organising proper HIU servicing. The last service provided for over 98% of apartments being serviced out of 456.
  • Substantially reduced utility arrears and restored confidence in consumption billing at the development.