Case Studies - On-Site Staff


On-Site Staff Training Day 2019

We had such positive feedback from our on-site staff about our training event in 2018 that we decided to make it into an annual event. In 2019, the theme of the day was Growth and Self Development.

We had a great day and covered the following key topics:

  • MLM Property Management and Industry Updates
  • Additional rewards/benefits
  • Career pathways in the property management Industry
  • Health & Safety for Onsite Staff – Presented by Dr Shaun Lundy from 4Site Consulting Ltd.
  • GDPR Refresher
  • Panel discussion – Day to day challenges faced on-site
  • Understanding Stress & stress at work

92% of attendees felt that the day was useful and informative

We also held a bowling and dinner night out and much fun was had by all.


On-Site Staff Training Day 2018

MLM have numerous on-site staff members over many developments. Some are directly employed and some are employed by external third party providers but they are all connected via MLM’s wider community. In 2018, we held our first on Site Staff training day which was designed to provide useful information and to get everyone together to promote collaboration and to ensure our on-site team felt part of the MLM Culture.

We had a great day and covered the following key topics:

  • MLM and Industry Updates
  • Contractor Management
  • Understanding GDPR
  • Dealing with difficult people
  • Domestic Violence Awareness